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Limited hours/departments

City Hall is open Monday-Friday from 1PM-5PM. Please see below for specific department/division hours or for information on how to schedule an appointment with City staff. You may communicate with the City via email or phone.

City Email Addresses
City Phone Numbers

Utility Billing

The Finance Utility Payment counter is open to the public, Monday-Friday from 1PM to 5PM.

Payments are also accepted by telephone (209) 668-5570. For 24/7 service, you can pay online or through our telephone payment system by credit card or using your checking account. For more information or to make payment arrangements, visit our payment web page.
Utility Payments

Business Licensing

Applications and forms are available online or call (209) 668-5570.
Business Licenses

Development and Permit Center

Development Services (Building, Engineering, and Planning Divisions) public counter is closed. We will continue to assist you through scheduled appointments, our online services, email, mail, and by phone.

Building, planning and inspection services may be accomplished online, or arrangements made by telephone or email or by calling (209) 668-5560.
NOTE: Inspections on the interior of occupied structures can be done by video at the determination of the Inspector

Municipal Services/ Public Works

The Municipal Services counter is open to the public, Monday-Friday from 1PM to 5PM.

Request or reports for Public Works and the Municipal Utilities Department, call (209) 668-5590 or

Police Department

For non-emergencies, please call 668-1200 ; Animal Services (209) 656-3140 or by email at ; and Records (209 668-5500 Extension 6600. Police Department Operations at 244 North Broadway will remain open for emergencies.

You can request a copy of a police report online:
Request Copy of a Police Report

The Turlock Animal Shelter is available by appointment only. The gate is closed and only accepted appointments will be allowed into the facility. Feral cat trapping is suspended until after the shelter in place, has been rescinded.Call 656-3140 for an appointment for adoption or reclaims. License updates can be completed on line or by phone. All calls for service will be completed as staffing allows. Please call the shelter if you have any questions or concerns.

Fire Department and Neighborhood Services

Please use the online Citizen Report form or call (209) 668-5580.
Citizen Report Form

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